IT environments are evolving. So are the ways they are used. Your ITSM needs to keep up.
Delphine Coille Product Manager @Combodo
An IT organization ill-equipped to cope with complexity Until 2025, services were still tracked via e-mail and Excel...
Artificial intelligence is creeping into IT service management. With the rise of Open Source in parallel in the same...
An IT process focused tool to manage IT for 400 stores The IT department of our client manages the IT of 400 stores, as...
Inventory tool, ETL and collectors: a complete data chain With close to 52,000 computers across the Centre-Val de Loire...
Incidents, changes: iTop at the core of the IT department SEB’s previous ticketing tool had reached its limits. Before...
A simple, reliable ITSM tool that is suited to the healthcare sector
Let’s celebrate open source together!
Need for structure and traceability Prior to iTop, client requests were handled by email or telephone: an untraceable...