It is often said that 80% of IT issues are caused by mis-managed changes. While it’s difficult to ‘fact-check’ that...
Synonymous with efficiency and productivity, automation is commonplace in all business processes. ITSM is no exception:...
Digital services companies or internal CIOs, you know it all too well: changes within your technical infrastructures...
While users are increasingly looking for autonomy, they expect maximum responsiveness from the IT department. One of...
In this tutorial, we will cover data synchronization with iTop and see how to adapt it to a specific need thanks to...
Free ? Team ? If you are wondering which iTop SaaS offer to choose from, in order to start or strengthen the management...
Security, maintainability, functional scope, scalability… When you choose an ITSM tool in SaaS mode, take a word of...
Choosing an IT Service Management Tool (ITSM) has never been more difficult, or more important, because it is essential...
Part 2: how Combodo has organized itself to adapt to the STS-LTS model There are many benefits of combining Long-term...
IT service management (ITSM) software can professionalize and/or modernize your practices. For an IT team of less than...